Payment
By bank transfer to the company’s settlement account.
To a PayPal account.
By debit or credit card (Visa and MasterCard) on the website using the fondy.io service.
For international orders: place an order on the website or contact us at spherelife2020@gmail.com.
Delivery
Orders are shipped on business days. An order is shipped within 60 business days from the date the order is placed.
If the product is in stock, it will be shipped on the same day or the next business day after the order is placed.
Delivery within Ukraine is free of charge.
Products are delivered by DHL or another reliable and secure carrier.
Terms
The product may be exchanged within 14 days from the date of receipt, provided that the product has not been damaged and all original markings on the product and packaging are preserved, and all accompanying elements (seals, labels) are present. Otherwise, the product is NOT eligible for exchange.
Details
If you wish to request a product return, you must contact spherelife2020@gmail.com within 14 days from the date of receiving your order and state the reason for the return.
Pack the items you are returning in the same packaging in which you received the order.
Send the product to the address we will provide in response to your return request.
Important! The cost of return shipping is paid by the customer. If the return shipping is not paid, the parcel will be returned to the sender.
Refunds are processed within 5 banking days from the date the product is received and inspected. Additionally, when a refund is issued, the cost of the previously provided free delivery to the customer will be deducted from the refund amount.
LLC “SPHERE LIFE”
Registered address: 11-B Yevhena Sverstiuka Street, Kyiv, 02002, Ukraine
IBAN: UA733510050000026007879041623 at UKRSIBBANK JSC, Kyiv
Tax ID: 440645426534
EDRPOU code: 44064545
Phone: +38 (097) 972-42-23
E-mail: spherelife2020@gmail.com
SUPPLY AGREEMENT
Limited Liability Company “SPHERE LIFE”, represented by Director Oleksii Ivanovych Chernyshov, acting on the basis of the Charter (hereinafter referred to as the Supplier), on the one part, and an individual (hereinafter referred to as the Customer), on the other part, hereinafter collectively referred to as the Parties, and individually as a Party, have entered into this Supply Agreement (hereinafter referred to as the Agreement) as follows:
1. SUBJECT OF THE AGREEMENT
1.1. Under the procedure and on the terms defined by this Agreement, the Supplier undertakes to transfer within the established time frame into the ownership of the Customer the goods specified by this Agreement (hereinafter referred to as the Goods), and the Customer undertakes to accept the Goods and pay for them on the terms of this Agreement.
1.2. Together with the Goods, the Supplier shall transfer to the Customer the relevant licenses, certificates, etc., for the Goods.
1.3. The Supplier guarantees that the Goods belong to it by right of ownership, are not subject to any prohibition on alienation, seizure, pledge, or any other means of securing obligations to any individuals or legal entities, state bodies or the state, and are not subject to any other encumbrances or restrictions provided for by the legislation of Ukraine.
1.4. The terms of this Agreement are set forth by the Parties in accordance with the requirements of the International Rules for the Interpretation of Trade Terms INCOTERMS (2020 edition), which are applied taking into account the specifics related to the domestic nature of this Agreement, as well as the specifics arising from the terms of this Agreement.
2. QUALITY, COMPLETENESS, PACKAGING AND LABELING OF THE GOODS
2.1. The Supplier shall deliver (supply) to the Customer Goods whose quality complies with the applicable requirements and standards for this type of Goods. The Supplier guarantees the quality of the Goods supplied under this Agreement, as well as full compliance of the Goods with the Specification and the terms of the Agreement.
2.2. In the event the Supplier delivers Goods of inadequate quality, such Goods shall be replaced with Goods of proper quality as defined in the Agreement within 14 (fourteen) days from the date the Supplier receives the relevant demand (claim) from the Customer.
2.3. If the Customer identifies defects in the Goods that could not be detected during acceptance and transfer, the Customer shall send the Supplier a notice with a supporting report of the identified defects attached, and the Supplier shall eliminate the defects of the defective Goods, replace the Goods, or reimburse the Customer for the amount paid for such Goods.
2.4. Upon elimination of defects, the Supplier shall draw up a relevant Defect Elimination Act, which shall be signed by the authorized representative of the Supplier.
2.5. All costs related to replacing defective Goods with Goods of proper quality shall be borne by the Supplier. If replacement of the Goods is impossible, the Supplier undertakes to refund to the Customer the amount paid for such Goods within 5 (five) banking days from the moment of receiving the Customer’s demand (claim), and the Customer shall return the defective Goods.
2.6. The Goods must be new, unused, fully fit for use, and stored under proper conditions.
2.7. The Goods shall be packaged by the Supplier in such a manner as to prevent damage and/or destruction prior to acceptance by the Customer and to ensure preservation of all properties of the Goods during transportation and storage.
2.9. The cost of containers and packaging is included in the price of the Goods.
2.10. The supplied Goods must have labeling that complies with the requirements established for this type of Goods.
3. PAYMENT TERMS
3.1. The Customer shall make a 100% advance payment for the Goods after placing the order.
3.2. The Customer may pay for the Goods by making a non-cash payment to the Supplier’s current account or by Visa/MasterCard bank card via the payment system.
4. DELIVERY TERMS AND PROCEDURE
4.1. Delivery shall be made on DAP – Buyer’s warehouse terms.
4.2. The delivery period for the Goods is 60 (sixty) calendar days from the date of placing the order.
4.3. Title to the Goods and the risks of accidental loss and/or accidental damage (spoilage) shall pass to the Customer from the moment the Goods are accepted.
5. RIGHTS AND OBLIGATIONS OF THE PARTIES
5.1. The Customer shall:
5.1.1. Accept the Goods from the Supplier in the manner and within the time limits stipulated by this Agreement and the law.
5.1.2. Pay the Supplier for the Goods under this Agreement in the manner and within the time limits stipulated herein.
5.1.3. Not infringe the exclusive proprietary intellectual property rights to the Supplier’s Goods and bear liability for any infringement thereof.
5.1.4. Properly perform other obligations under this Agreement.
5.2. The Supplier shall:
5.2.1. Deliver the Goods in the manner and within the time limits stipulated by this Agreement.
5.2.2. Transfer to the Customer Goods whose quality meets the stated requirements and standards applicable to similar goods.
5.2.3. Transfer to the Customer the relevant licenses, certificates, etc., for the Goods.
5.3. The Customer has the right to:
5.3.1. Withdraw from the Agreement and claim damages if the Supplier fails to deliver the Goods within the time limits set by the Agreement.
5.3.2. Demand replacement of defective or incomplete Goods with Goods that meet the stated requirements and standards.
5.4. The Supplier has the right to:
5.4.1. Deliver the Goods ahead of schedule.
5.4.2. Without the Customer’s consent, at its own name and risk, entrust performance of certain works to third parties, remaining solely responsible to the Customer for compliance with all terms of this Agreement.
6. WARRANTY OBLIGATIONS
6.1. The warranty period for service maintenance of the Goods is 12 (twelve) calendar months from the date of acceptance and transfer of the Goods under this Agreement.
6.2. If manufacturing defects are detected upon acceptance or during operation within the warranty period, the Supplier’s authorized representative shall appear to draw up a defect report within 2 (two) business days from the Customer’s official request.
6.3. If the Customer identifies defects that could not be detected during ordinary acceptance, the Customer may submit a claim (complaint) to the Supplier within 10 (ten) business days from the date such defects are discovered.
6.4. The warranty period for the Goods does not depend on the term of this Agreement.
7. FORCE MAJEURE
7.1. The Parties shall be released from liability for full or partial non-performance or improper performance of obligations under this Agreement if such non-performance results from force majeure circumstances. Force majeure shall mean any external circumstances beyond the Parties’ control that arose without fault of the Parties, beyond their will or contrary thereto, which could not be foreseen or avoided, including natural disasters (earthquakes, floods, hurricanes, lightning damage, etc.), man-made and anthropogenic disasters (explosions, fires, equipment failures, etc.), social circumstances (hostilities, civil unrest, epidemics, strikes, boycotts, etc.), as well as acts of state or local authorities, other lawful or unlawful prohibitive measures that make performance impossible.
7.2. The Party that becomes aware of force majeure circumstances shall notify the other Party no later than 15 (fifteen) calendar days after their occurrence. Force majeure circumstances shall be confirmed by a certificate of the Chamber of Commerce and Industry of Ukraine.
7.3. If due to force majeure and/or its consequences performance of this Agreement is temporarily impossible for more than 3 (three) months without signs of cessation, this Agreement may be terminated unilaterally by either Party by sending written notice to the other Party.
7.4. Failure to notify the other Party within the period specified in clause 7.2 deprives the Party of the right to invoke such circumstances.
8. DISPUTE RESOLUTION
8.1. All disputes and disagreements arising between the Parties in connection with performance of this Agreement shall be resolved through negotiations.
8.2. If a dispute cannot be resolved through negotiations, it shall be resolved in court in accordance with the jurisdiction and venue established by the legislation of Ukraine.
9. TERM AND TERMINATION OF THE AGREEMENT
9.1. This Agreement shall be deemed concluded and shall enter into force from the moment of signing and shall be indefinite.
9.2. This Agreement may be terminated only by mutual agreement of the Parties, except as otherwise provided herein.
9.3. A Party wishing to terminate this Agreement shall notify the other Party in writing 20 (twenty) calendar days prior to the termination date.
10. CONFIDENTIALITY
10.1. The Parties acknowledge that all information directly or indirectly related to this Agreement, as well as information about the activities of each Party or any third party related to the Parties that is not publicly available and became known as a result of concluding and/or performing this Agreement, is confidential. Confidential information also includes information that has commercial value due to being unknown and not readily accessible, and that has been subject to adequate protection measures.
10.2. The Parties undertake not to disclose confidential information to third parties and not to use it for purposes other than proper performance of this Agreement, both during its term and after its termination, limiting access to such information to the minimum necessary.
10.3. Confidential information may be disclosed pursuant to a lawful request of a state authority or court decision; the disclosing Party shall immediately notify the other Party of such request.
10.4. A Party that violates confidentiality obligations shall bear liability under this Agreement and Ukrainian law and compensate damages caused by such disclosure.
11. INTELLECTUAL PROPERTY
11.1. The Supplier guarantees that there are no disputes regarding intellectual property rights to the Goods between the Supplier and any third party.
11.2. Exclusive proprietary intellectual property rights to the Goods are not transferred to the Customer and remain solely with the Supplier.
11.3. From the moment of receipt of the Goods, the Customer undertakes not to infringe the Supplier’s exclusive proprietary intellectual property rights, including prohibition of use of design documentation, creation of similar products, or other use without limitation in time, territory, or methods without the Supplier’s consent.
11.4. The Customer shall not use design documentation without prior approval of the Supplier.
11.5. The Customer shall not transfer to third parties any information regarding components of the Goods or design documentation.
12. FINAL PROVISIONS
12.1. All legal relations arising from or related to this Agreement shall be governed by this Agreement, supplementary agreements, applicable Ukrainian law, and business customs based on principles of good faith, reasonableness, and fairness.
12.2. Any amendments, addenda, supplementary agreements, and appendices shall be valid if made in writing and signed by authorized representatives of the Parties (and sealed, if applicable).
12.3. Upon signing this Agreement, all prior negotiations, correspondence, preliminary agreements, and other arrangements related thereto shall lose legal force, but may be considered for interpretation purposes.
12.4. The Parties are fully responsible for the accuracy of their details and shall promptly notify each other in writing of any changes.
12.5. Assignment of claims and/or transfer of debt under this Agreement is permitted only with the prior written consent of the other Party.
12.6. Any corrections in the text of this Agreement shall be valid only if dated, signed by the Parties’ representatives, and sealed (if applicable).
12.7. The Parties guarantee that this Agreement is signed by duly authorized representatives.
13. SUPPLIER DETAILS
SUPPLIER
Limited Liability Company “SPHERE LIFE”
Registered address: 11-B Yevhena Sverstiuka Street, Kyiv, 02002, Ukraine
Phone: +38 (097) 972-42-23
IBAN: UA733510050000026007879041623
Bank: UKRSIBBANK JSC, Kyiv
Tax ID: 440645426534
EDRPOU code: 44064545
Scope and Acceptance of the Privacy Policy
This document is an integral part of the public offer agreement.
The terms used in this document have the meanings specified in the text of the public offer agreement.
This document establishes the procedure for processing personal data that the client provides to the website owner for registration on the website and for arranging delivery, and it specifies the actions of the owner related to processing the client’s personal data.
By deciding to register on the website and subsequently use its services, the client gives consent to the collection and processing of their personal data in accordance with the current legislation of Ukraine.
If the provisions of this document conflict with the public offer agreement or the current legislation of Ukraine, the latter shall prevail.
Registration. Ordering Delivery
The client may use the website without registration; however, access to certain functionality will be limited.
During registration, the client provides the following data: surname, first name, patronymic, email address, login (nickname for registration), and password.
When placing a delivery order, the client additionally indicates the delivery address in the format defined by the relevant form on the website.
The client’s personal data provided during registration and while ordering delivery are structured and processed.
Use of Personal Data and Transfer to Third Parties
The website owner stores clients’ personal data in accordance with the current legislation on personal data protection and this privacy policy.
Personal data are collected for the purpose of:
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fulfilling the website owner’s obligations to the client that may arise in the course of using the website;
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collecting statistical information about website usage and website performance in order to improve functionality, enhance service quality, and develop new services;
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informing clients about changes in service provision, the availability of new services and features, and other changes and updates;
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analyzing the client’s interests and areas of interest.
Disclosure of personal data to third parties is permitted exclusively in the manner and on the grounds provided for by the current legislation of Ukraine.
The website owner guarantees that it will take all necessary measures to maintain the confidentiality of clients’ personal data.
A necessary portion of the client’s personal data may be transferred to a third-party contractor organization for the physical delivery of the client’s goods.
If a third-party contractor is used, the website owner ensures compliance with the established standards for processing the client’s personal data.
Cookies and Other Analytics Tools
The website owner informs the Client that the website may use various modern methods of automated information analysis that do not contradict the current legislation of Ukraine, including but not limited to cookies.
If official social media plugins or other well-known services are used on the website, responsibility for their operation lies with the creators of those plugins. The Client is responsible for interacting with such plugins indicated on the website. The website owner believes that by agreeing to interact with official plugins of third-party services that may be installed on the website, the Client fully understands the nature of their actions and their consequences.
Mailings
The website owner may send information related to its activities to the email addresses provided by the Client during registration.
The website owner has no right to transfer Clients’ email addresses to third parties, except in cases where specialized mailing services are used under a direct agreement with the owner.
Modification and Deletion of Personal Data
Deletion of personal data is possible:
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by the Client personally at their discretion;
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by the website owner if the Client violates the current legislation of Ukraine or the website’s Terms of Use through their actions;
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at the request of governmental authorities in accordance with the current legislation of Ukraine.
LLC “SPHERE LIFE”
Registered address: 11-B Yevhena Sverstiuka Street, Kyiv, 02002, Ukraine
IBAN: UA733510050000026007879041623 at UKRSIBBANK JSC, Kyiv
Tax ID: 440645426534
EDRPOU code: 44064545
Phone: +38 (097) 972-42-23
E-mail: spherelife2020@gmail.com
